How do I return an item?

Our Return Process

We want you to love your purchase! If you're not satisfied, returns are easy.

Step 1: Start Your Return

1. Go to the Returns Portal
2. Enter your order number and email
3. Select the items you want to return
4. Choose a return reason

Step 2: Print Your Return Label

After submitting your return request, you'll receive a prepaid return label via email. Simply print it and attach it to your package.

Step 3: Ship Your Return

Drop off your package at any authorized shipping location. You can find locations near you on our returns page.

Step 4: Get your refund or exchange

We review your request against our refund policy. Approved refunds go to your original payment method.

Refund policy summary

Refunds may apply when:

• A defective or damaged item was delivered
• There was a mix up in your order
• You paid for an item that was already sold out
• A package was misplaced in store

Exchanges require items to be unworn, undamaged, blemish free, in original packaging with tags, and requested within 24 hours of purchase.

Exchange instead?

Choose exchange in the returns portal only if you meet the conditions above. After 24 hours, exchange eligibility is no longer valid.